Group

A group room gives the communities at your company a home of their own. Not everything at work is a project: ERGs, engineering guilds, book clubs, and interest groups need a place to talk and a way to see who's in — without squatting in a chat channel that IT keeps threatening to archive. Each group gets its own feed for conversation and its own roster of members, and the members run it themselves.

Create a group

Click + in your space's sidebar and pick the group room type. As with any room, you set visibility at creation — everyone, or certain people. Groups are member-run by design: nobody files a ticket to start a climbing club, and the people in the community manage it day to day. Your workspace roles still apply around groups, so admins keep oversight without having to run every club.

Choose open or closed

Privacy is a per-group choice:

• Open groups let anyone join and leave freely. Right for running clubs, hobby groups, and any community that grows by being discoverable.
• Closed groups control who joins. Right for ERGs and communities where membership should be deliberate — a new-parents group, for instance, belongs somewhere more private than a channel.

You can mix freely: the office runners stay open while the ERG next to them stays closed.

Joining a closed group

Asking to join a closed group creates a join request. The group's admins see the queue and approve or decline each one, and the person is notified either way. Nobody is left wondering whether their request went anywhere.

An open group has no queue — joining is immediate.

Group admins

Within a group, each member is either an admin or a member. Admins decide join requests, change the group's details and privacy, and can promote another member to admin. This is separate from workspace roles: a group's admin is whoever runs that community, not necessarily anyone with authority over the space.

Post in the group's feed

Every group has its own feed, so the running-club conversation and the ERG discussion each have a proper home instead of interleaving in a shared stream. Members post and discuss there like any feed — the community's conversation stays in the community.

See who's in

The roster shows every member of the group. It's how people find their community, put faces to it, and see that it's alive — a member list is the difference between a community and a channel name.

Let membership breathe

Because people join and leave on their own, membership reflects genuine interest — and that's what keeps a community going. There's no approval bottleneck for open groups and no ghost-member problem: the roster is the people who actually want to be there.

Tips

• Default to open unless there's a reason not to. Discoverability is how communities recruit.
• Seed a new group's feed with a first post before announcing it — an empty feed makes joiners bounce.
• Use closed groups for communities where psychological safety matters more than reach.
• Keep groups inside the workspace on purpose: coworkers who would never install a separate community app will still find and join a group where they already log in.

FAQ

How is a group different from a chat channel? A channel is a message stream. A group is a community: its own feed, a real roster, open or closed membership, and member-run governance. Use channels for quick talk and groups for anything meant to last.

Who manages a group? Its own admins — a role inside the group, held by whoever runs that community. Workspace roles still exist around groups, so space admins retain oversight without micromanaging every club.

How do people get into a closed group? They ask, and a group admin approves or declines from the join-request queue. Either way the person is notified.

Can a group be private? Yes — choose closed privacy and the group controls its membership.

Why host communities in a work tool at all? Because the people are already there, with the same login, notifications, and directory. No separate platform to buy, and no adoption cliff.